Privacy policy
ZERO Shoji Co. (hereinafter referred to as the "Shop") recognizes the importance of protecting the personal information of its customers and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). The Company will handle and protect personal information appropriately in accordance with the following privacy policy (hereinafter referred to as the "Privacy Policy"). We will strive to handle and protect personal information appropriately in accordance with the following privacy policy (hereinafter referred to as the "Privacy Policy"). 1.Definition of Personal Information In this Privacy Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law, i.e., information about a living individual that can be used to identify the specific individual by name, date of birth, or other description, etc., contained in the information (information that can be easily cross-checked with other information to identify the specific individual). (This includes information that can be easily cross-checked with other information and thereby identify a specific individual.) (including information that can be easily matched with other information and thereby identify a specific individual) or information that contains a personal identification code. 2.Purpose of Use of Personal Information The Shop will use customers' personal information for the following purposes (1) To provide the Shop's services (2) To provide information and respond to inquiries regarding our services. (3) To provide information on our products and services (4) To respond to activities that violate the Shop's terms and policies regarding the Shop's services (hereinafter referred to as the "Terms and Conditions") (4) To respond to violations of the Terms and Conditions, policies, etc. (the "Terms and Conditions, etc.") of the Shop (5) to notify you of changes to the Terms and Conditions of our Shop services (6) to improve our Shop services and develop new services (7) To create statistical data related to our store services in a format that does not allow individual identification (8) For other purposes incidental to the above purposes of use. 3.Changes to the Purposes of Use of Personal Information The Shop may change the purposes of use of personal information to the extent that it is reasonably deemed to be relevant, and will notify customers or make public any such changes. 4.Restrictions on the Use of Personal Information The Shop will not use personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except as permitted by the Personal Information Protection Law or other applicable laws and regulations. However, this does not apply in the following cases (1) When required by law (2) When it is necessary for the protection of human life, human health, or property, and it is difficult to obtain the customer's consent. (3) When it is especially necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the customer's consent. (4) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining customer consent may impede the execution of such affairs. 5.Proper Acquisition of Personal Information The Shop will acquire personal information in an appropriate manner and will not acquire personal information through deception or other wrongful means. 6.Safe Management of Personal Information The Shop will exercise necessary and appropriate supervision over its employees to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information. In addition, when we outsource all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information safely. 7.Provision of Personal Information to Third Parties The Shop will not provide personal information to third parties without prior consent of the customer, except in cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, the following cases do not fall under the provision of personal information to third parties as stipulated above. (1) When personal information is provided to a third party in conjunction with the Shop's entrustment of all or part of the handling of personal information within the scope necessary to achieve the purpose of use. (2) When personal information is provided in connection with the succession of business due to merger or other reasons (3) When personal information is jointly used in accordance with the provisions of the Personal Information Protection Law. 8.Disclosure of Personal Information If the Shop receives a request for the disclosure of personal information from a customer based on the provisions of the Personal Information Protection Law, the Shop will promptly disclose the requested information to the customer after confirming that the request is made by the customer themselves (if the requested personal information does not exist, the Shop will notify the customer accordingly). However, this does not apply if the Shop is not obligated to disclose the information under the Personal Information Protection Law or other relevant laws and regulations. 9.Correction and Other Actions on Personal Information If the Shop receives a request from a customer to correct, add, or delete (hereinafter referred to as "Correction and Other Actions") their personal information due to the information being inaccurate according to the provisions of the Personal Information Protection Law, the Shop will promptly conduct necessary investigations within the scope necessary for achieving the purposes of use, based on the confirmation that the request is made by the customer themselves. Upon the results of the investigation, the Shop will carry out the requested Correction and Other Actions on the content of the personal information and notify the customer accordingly (if a decision is made not to carry out the Correction and Other Actions, the Shop will inform the customer of such decision). However, this does not apply if the Shop is not obligated to perform Correction and Other Actions under the Personal Information Protection Law or other relevant laws and regulations. 10.Suspension of Use and Other Actions on Personal Information If the Shop receives a request from a customer to suspend or cancel (hereinafter referred to as "Suspension of Use and Other Actions") the prior use of their personal information for reasons that the information is being handled beyond the scope of the pre-announced purposes of use or that it was obtained through falsehood or other fraudulent means, and if it is confirmed that there are valid reasons for the request, the Shop will promptly suspend the use of the personal information based on the confirmation that the request is made by the customer themselves and notify the customer accordingly. However, this does not apply if the Shop is not obligated to perform Suspension of Use and Other Actions under the Personal Information Protection Law or other relevant laws and regulations. 11.Use of cookies and other technologies (1) Our store's services may use cookies and similar technologies. These technologies help us understand the usage patterns of our store's services and help us improve the service. Users who wish to disable cookies can do so by changing their web browser settings. Please note, however, that disabling cookies may limit access to certain features of our store's services. (2) We use Google Analytics, provided by Google LLC, to study and analyse the usage patterns of the services provided by our shop. Detailed information on the collection and processing of data by Google Analytics and other related information can be found on their website. Google Analytics terms of use: https://www.google.com/analytics/terms/ Google's use of data when you use Google partner sites or applications: https://www.google.com/intl/en/policies/privacy/partners/ Google's privacy policy: http://www.google.com/policies/privacy/ If you do not want your data to be used by Google Analytics, please use the Google Analytics opt-out add-on provided by Google. Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout (3) This service enables "Google Analytics advertising" and uses third party cookies, such as the DoubleClick cookie, for advertising and site improvement purposes. Google Analytics remarketing Google Analytics user attribute reports and interest reports This allows our service to analyse approximately your age, gender, browsing history and interests in relation to our service by using Google Analytics cookies. If you do not want to use the "Google Analytics advertising features", you can disable tracking through the settings. You can do this by installing the Google Analytics opt-out add-on in your browser. 12.Inquiries For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us using the contact information in the "Notation based on the Act on Specified Commercial Transactions" of our store, or use the inquiry form on the store page. 13.Continuous Improvement The Shop will review its handling of personal information from time to time and strive for continuous improvement, and may change this Privacy Policy as necessary.
